This bundled offering delivers back-to-back workshops focused on building two distinct skill sets: facilitation and negotiation.
Day 1 – Facilitation
Facilitated meetings are more effective and engaging for participants. Understanding the role and function of a facilitator enables you to improve the quality of your meetings when you don’t have the luxury of bringing in a formal facilitator. This program utilizes a participative method for teaching and practicing project management facilitation skills. It will outline the functions of the facilitator role and address practical techniques to help project teams work together to reach performance goals and drive better project outcomes.
Participants will learn techniques for handling disruptive behaviors during meetings. They will also learn how to use of a variety of tools for team based decision making. Delivered in an interactive environment, this workshop guides participants through scenarios, practicing how to conduct facilitated meetings.
“Facilitation: Skills to Focus and Expedite Meetings" is led by certified GTG expert instructors, and includes a participant workbook and a copy of The Team Memory Jogger™ This course will address the following areas
The facilitator functions and roles
Facilitation skills and tasks
Planning meetings - agenda, objectives and deliverables
Starting meetings and laying ground rules
Conducting efficient meetings - maintaining focus and handling disruptive behaviors
Managing information, issues, and staying focused throughout the course of a meeting
Ensuring participation
Team decision-making tools (Affinity Diagram, Interrelationship Diagraph, Prioritization Matrix)
Closing a meeting and conducting follow up
You Will Learn To
Develop an agenda and a plan for a facilitated meeting
Conduct facilitated meetings that are more productive
Employ exercises and tools to help your team make consensus-based decisions more effectively and efficiently
Foster a high level of focuses participation during meetings
Confidently close a meeting
Evaluate productivity for continual improvement with follow-up discussion and review of lessons learned
Day 2 – Negotiation
When it comes to negotiating, everyone has a distinct style. But effective negotiators never lose site of the fundamentals. “Structuring Successful Negotiations” focuses on building these essential skills and outlines their importance to project and program management success or failure. It delves into the key stages of a negotiation: Analysis, determining your BATNA, planning the negotiation meeting, the negotiation, and negotiation tactics and strategies.
Participants will learn how to prepare for a negotiation, recognize and ward off negative tactics, analyze the situation -- including the individual styles and attitudes that can impact the final outcome of any negotiation, and how to operate within an environment of trust before, during and after the negotiation process. Each step of the course is enhanced with interactive learning to reinforce key concepts by applying them in a real-world context.
“Structuring Successful Negotiations” is led by certified GTG expert instructors, and includes a participant workbook and supplemental materials
This course will address the following areas
The role of project negotiation
Negotiation steps
Analyzing the situation
Framing problems
Knowing everyone's style
How to develop your BATNA
Speculating on the other party's BATNA
Determining when to negotiate
Planning negotiation meetings - preparing yourself and your strategy
The negotiation process - before, during and after the negotiation meeting
Negative negotiation tactics - recognizing and neutralizing
You Will Learn To
Effectively analyze a pre-negotiation situation
Recognize when to negotiate
Develop your BATNA, understand its significance, and speculate on the other party's BATNA
Prepare for all aspects of a negotiation meeting
Differentiate negotiation personalities
Manage conflict during a negotiation
Recognize and neutralize negative negotiation tactics
Who should attend these workshops?
Project managers
Project team leaders
Team stakeholders
Project sponsors
HR Professionals
Executives and senior management
Anyone who feels they could improve the efficiency/effectiveness/quality of their meetings
If you are having difficulty with your order, or can't find what you're looking for, please contact us in one of the following ways:
U.S. customers: Call our toll-free number 877.984.8150
International/U.S. customers: Contact us, indicating where and when we can reach you, and we will call you back to discuss your order and/or answer your questions.
For international/U.S. orders (outside the U.S. and Canada): Please call +1 513. 563.3545 between 8:30am & 5:30pm GMT Monday - Friday
Featured Resource
The Advanced Project Management Memory Jogger™
This book is ideal for assisting with project management efforts at the organizational or strategic level. Its high-value content is enriched with examples, visual cues and design features. At just $10.95 each, this is a guide no team should be without!